The Challenge
Hospice of the Valley (HOV) is nationally recognized and Arizona's largest not-for-profit provider of hospice and palliative care services.
HOV serves thousands of patients and families 24 hours a day, seven days a week through multiple valley locations, patient care units and care teams throughout the valley.
This highly decentralized delivery model presents complex opportunities in managing resources, time and consistent high-quality care.
The Process
"Kim worked closely with the HOV leadership team to develop industry-leading management tools. She led successful strategic planning and leadership development sessions that were both informative and fun."
The Result
"The performance tools provided by Kim assisted us in more efficiently planning for change and growth in the evolving healthcare market....a challenge facing much of the healthcare industry.
Kim has proven to be an invaluable asset to HOV.
Her patient and easy manner, her excellent communication skills, along with her formidable business and management knowledge, were an asset throughout the organization."
"I can wholeheartedly recommend Kim Hartmann's Strategic Planning, Leadership Development and Financial Management Services.”
Debbie Shumway, Executive Director | Hospice of the Valley